Frequently Asked Questions

Our FAQs are clearly separated for your convenience. Please browse the following sections at your leisure. If your question isn't answered here or elsewhere on our site, please let us know! Please call 86-18713779288 or email wheelweight9@ssqcpj.com.

Q1: How do you ensure that orders are delivered on time?

• We have an efficient production management process that monitors production progress in real-time.
•  We plan resources in advance to ensure sufficient supply of raw materials.
•  We have a professional team responsible for coordinating various aspects and promptly resolving potential issues.
• We will maintain close communication with customers and keep them informed of the progress of the delivery schedule.

 

Q2: What to do if there are problems during product use?

Answer: If you encounter any problems during the use of the product, please contact our customer service team in a timely manner, and we will provide you with detailed guidance and solutions.

 

Q3: How to handle dissatisfaction with the product?

Answer: If you are not satisfied with the product, we will arrange a dedicated person to communicate with you, understand the specific situation, and do our best to solve the problem for you to ensure your satisfaction.

 

Q4: What should I do if the delivery time is delayed?

Answer: If there is a delay in the delivery time, we will notify you promptly and explain the reason to you. Meanwhile, we will arrange shipment as soon as possible to ensure that you receive the product as soon as possible.

 

Q5: What is the contact information for after-sales service?

Answer: You can call our customer service hotline [ 86-18713779288 ] or contact us through our official email wheelweight9@ssqcpj.com.